“Thanks for all of your help.  Your advice and support gave me the incentive I needed to assert myself. I feel much, much better about the course of treatment. It will require me to continue to be assertive and a squeaky wheel.”  B.P.

“ Emergency rooms are scary, especially if you have an existing chronic disability and you don’t know how the new problem will further limit you. Your intervention and professional insight gave me the assurance I needed and the understanding to process the necessary medical information.” M.B.